FAQ

FAQ

Where are you based?

I live in DeWitt, Michigan, and serve the Greater Lansing Area.


Coverage area

I serve the Greater Lansing Area, including Okemos, East Lansing, Williamston, Mason, Holt, Grand Ledge, St Johns, and DeWitt. Just because your area is not listed here does not mean I don’t cover it. Please contact me to find out!


Will you travel? Does this cost extra?

I serve the Greater Lansing Area, and anything beyond 30 miles might have a mileage fee.

 

What is a Social Media Image?

It is a digital image sized and specially produced for social media that includes my logo. It is meant to be shared on Facebook, Instagram, or any other social media account. Not really suitable for printing any larger than 5×7.

Social media size image

What is your availability?

In order to provide the best service to every client, I only take a limited number of bookings each month. This allows me to provide a personalized service through the entire process.

 

Do I pay sales tax on my session and products?

Per Michigan law, a 6% sales tax will be added to all session fees for Michigan clients. Product credit will not be charged sales tax since sales tax will be applied to the products at the time of purchase.


Our photo shoot is outdoors, but its raining!

Not a problem, sometimes Michigan can be very unpredictable. I might wait until a few hours prior to the photo shoot before canceling. You can then reschedule at your earliest convenience.


Do you offer hair and makeup?

You should scheduele a hair or makeup appointment with your favorite salon, but we recommend a clean makeup application with added emphasis on lips and eyelashes.

What is a spread in an album?

A spread in an album is a design term describing an opened-out single layout.

 

How long does it usually take for us to receive our images?

Image processing takes anywhere between two to four weeks. It depends on the time of the year, and the amount of sessions I alreay have on booked. I do my best to schedule your ordering appointment two weeks after your photo shoot, but during our busy season, it could take a little longer.


Where does our portrait photo shoot take place?

Headshot Sessions: These take place in my home studio. You are more than welcome to park in the driveway. I will meet you out there and walk you back to the studio.

Portrait Sessions: Typically these are on location, however I do have room in the studio to accommodate a limited amount of people. The specific location of your shoot will be decided during the booking process.

Don’t hesitate to contact me if you have any other questions.

Juan Pérez
JperezPhotos Customer Satisfaction Guarantee

Customer Satisfaction Guarantee

My 100% Customer Satisfaction Guarantee is that if you are not completely satisfied with your experience or products, I will make it right or refund your money.